Contact Information — Sanovia

Our Customer Support team is here to assist you with any questions regarding orders, shipping, refunds, products, or general enquiries.

We are committed to providing prompt, professional, and transparent customer service.

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Customer Support

Support Email:
support@shopsanovia.com

Average Response Time:
1–3 business days

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Support Hours

Our Customer Support team is available:

Monday – Friday
9:00 AM – 6:00 PM (GMT/BST)

Please note that enquiries received during weekends or UK public holidays may take slightly longer to receive a response.

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Order Support

To help us assist you more efficiently, please include the following information in your email whenever possible:

• Full name;
• Order number;
• Email address used to place the order;
• A detailed description of your enquiry.

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Company Information

Brand: Sanovia

Official Customer Support:
support@shopsanovia.com

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Thank you for choosing Sanovia.

Your satisfaction is our highest priority.